Your privacy and security are prioritized in every part of Hoop. Here’s everything you need to know, so you feel comfortable with Hoop and understand how it works.
Your data is never used by AI providers to train models.
All user generated content is for your eyes only, unless explicitly shared.
Only participants access meeting content, and you control visibility otherwise.
Hoop uses enterprise-grade security practices to keep your data safe
Hoop captures tasks across meetings, Slack and email so you never miss a task.
Connect Hoop to your tools and watch your tasks appear in one spot automatically. Using AI, Hoop is able to identify tasks as they come in through your communication tools and centralize them.
Hoop has a Mac app that works with any meeting platform like Zoom, Slack huddles, Meet, Teams, etc. You’ll be notified to turn Hoop on and capture tasks either when you have a scheduled meeting or Hoop detects audio. There’s also the option to have a meeting bot if you are a Windows user or prefer meeting bots.
In addition to tasks, you’ll get meeting summaries and transcripts. Meeting tasks, summaries and transcripts are visible to meeting attendees who also have Hoop accounts. Another user can only see meeting content if they were an attendee and have a Hoop account, or if a Hoop user explicitly shares content. There's also an option to have a meeting bot.
Connect Hoop to a Slack instance, and Hoop uses natural language to identify tasks in DMs, group messages and channels. Tasks are only visible to you. Hoop is not visible to anyone else in Slack. Hoop scans Slack for tasks, pulls out the task and does not keep any Slack data. In Hoop, you’ll be directed back to where the task originated in Slack.
Sign up with a Google workspace email and Hoop will automatically identify tasks from incoming emails in real time. Currently, Hoop only supports Google workspace emails. Hoop does not retain any data from email, and will redirect the user back to the Inbox to engage with email content.
If you don’t see what you’re looking for here, here’s a deeper drive or feel free to reach out to our team.
Which LLMs does Hoop use and do they train on customer data?
Hoop uses APIs from OpenAI and Gemini. We test new models as they come out to make sure customers get the top quality outputs. No provider trains on customer data.
Does the Mac app record audio and video?
No. The Mac app transcribes meetings in real time to generate a transcript. We use third party transcription providers (Gladia, Deepgram) so no audio and video is recorded. Customers have access to transcripts after meetings, in addition to summaries and tasks.
Does Hoop work with Outlook?
You’ll need a Google workspace login to use Hoop. Join our waitlist for Outlook.
Should I ask for consent when I use the Hoop Mac app?
We recommend always asking for consent before transcribing others. There is the option of turning on Hoop’s meeting bot if you’d like for meeting attendees to see a notetaker.
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