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Hoop scans your business inbox and becomes an expert in responding to inquiries in your voice. You have total control over when and how Hoop responds.
Customers expect instant responses. 23% abandon after 1 hour without a reply.
Whoever responds first generally wins a sale. Hoop makes sure that’s your business.
Each delayed response is potential revenue walking away.
Start responding instantly. Start converting more
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Setup takes less than 5 minutes. Just connect your Gmail with one click, and Hoop automatically starts learning from your previous emails.
During setup, Hoop scans your recent sent emails to understand how you communicate with customers. It identifies common questions and your typical responses, then suggests an FAQ you can confirm or edit. The whole process takes minutes, not hours.
Hoop only responds to questions it's confident about. Anything unusual, sensitive, or requiring your personal touch gets labeled "Needs Attention" in Gmail and gets escalated to you. You always stay in control of important customer relationships.
Hoop charges $50/month for 50 conversations and then $0.99 per conversation after that. A conversation begins with a customer email and ends when their issue is resolved. Even if Hoop generates multiple drafts or helps answer several questions in that thread, you’ll only be charged once for that conversation.
